911 ‘Human Error’ linked to delay in response to pedestrian accident

06/08/2013 // West Palm Beach , Florida, US // JusticeNewsFlash // Justice News Flash // (press release)

New York – A delay in response from medical technicians to the scene of a pedestrian accident has been linked to 911 “human error.” As reported by ABC News, following an internal review by the FDNY, a gap between the time the call appeared in the system and the time an ambulance was dispatched to the scene of the accident was shown.

New York City Fire Commissioner Sal Cassano is quoted in the report as stating of the call, “It wasn’t picked up by the person that should have been reading that screen.”

The city’s new 911 system has reportedly had multiple issues recently, including four break downs last week.

The pedestrian accident involved a 4-year-old girl, who died after being struck by a vehicle.

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