Starbucks Coffee Company agrees to settle lawsuit with three California District Attorney’s Offices.
Government lawyers with several California District Attorneys Offices settle consumer fraud case with Starbucks Coffee Company.
Monterey County, CA–Monterey, Shasta, and Sonoma County District Attorneys’ Offices have agreed to a settle a lawsuit filed on behalf of jilted Starbucks customers with the Seattle based coffee company, Starbucks, for $225,000 as reported by TheCalifornian.com. According to reports, Starbucks, the largest coffee house company in the world headquartered in Pike Place Market in Seattle, violated a California law when they refused to refund customer’s gift card refund requests in Monterey, Shasta, and Sonoma Counties.
The coffee powerhouse was investigated after Starbucks customers began complaining in April 2008 that company stores were refusing to provide cash refunds on gift cards with balances under $10 dollars when consumers requested the balance return. California legal investigators for several county government lawyer’s offices discovered Starbucks employees were demanding customers make a purchase to receive the cash back refund on the balances of their gift cards. The settlement agreement between Starbucks and the District Attorneys Offices will be divided and company leaders admit no wrong doing in the legal agreement. The coffee company will place signs in stores educating customers regarding their rights regarding gift card redemptions, conduct employee training, and place special cash register buttons to allow for redemption of the under $10 gift card balances.
California government lawyer news by legal news reporter Heather L. Ryan.
Heather L. Ryan, R.N., C.L.N.C- Heather Ryan is a Certified Legal Nurse Consultant with 15 years of experience in the health care industry. Her expertise in reviewing medical records and assisting lawyers with the determination as to whether legal action should be taken provides an invaluable asset to the newsroom. Medical-malpractice, products liability, personal injury and workers’ compensation are some of the recent areas of litigation Ms. Ryan has focused her efforts on. A member of the Florida Justice Association, Heather maintains a long list of certifications and credentials to support her areas of expertise and stays up-to-date with her clinical knowledge working as an emergency room/trauma nurse, at a Level 1, Adult/Pediatric trauma and teaching institution in South Florida.